Convenient On-Demand Care - Just for Texans
VIRTUAL CLINIC HOURS
MONDAY - SATURDAY | 9AM - 7PM
New Patient: Please fill out this short form prior to your on-demand visit: New Patient
Established Patient: Please sign if it's your first time using InstaHealth virtual visit: Telehealth Consent
AFTER HOURS & SUNDAYS: Our board-certified doctors are often available. Check availability by entering the Virtual Clinic
How It Works
Step 1: Enter the Virtual Clinic - A staff member will greet you via chat, verify your insurance, and guide you through the easy process. Most insurance plans like Ambetter, Aetna (CVS Caremark or Costco), BCBS MyBlue Health, Tricare, and Medicare typically have a $0–$25 copay, depending on your plan.
Step 2: See a Medical Provider - You'll meet with an InstaHealth board-certified medical provider via a secure, HIPAA-compliant video visit - all from the comfort of your own home.
Step 3: Get What You Need - Prescriptions are sent to your pharmacy, work/school notes are emailed, and labs (if needed) are ordered through Quest Diagnostics.
What We Treat
✅ Urinary Tract Infection (UTI)
✅ STI Testing & Treatment
✅ Yeast Infection
✅ Bacterial Vaginosis
✅ Upper Respiratory Infection
✅ Sinus Infection / Bronchitis
✅ COVID-19 Antiviral Treatment
✅ Flu Prevention & Treatment
✅ Skin Infection
✅ Rash / Poison Ivy
✅ Dental / Eye Infection
✅ Acne Treatment
✅ Medication Refill
Why Choose InstaHealth?
Based in Katy, TX, we set ourselves apart with a dedicated team of healthcare staff and board-certified medical providers. Our mission is to simplify medical care, making it easy and accessible for every patient to get the care they need — fast.
Our service is a huge time-saver — it’s convenient, straightforward, and gets patients the care they need without the wait. For example, someone with a UTI or eye infection can quickly speak with a provider and have an antibiotic prescription sent to their preferred pharmacy — often within 30 minutes.
All virtual visits are HIPAA-compliant, and your medical records are securely stored in NextGen EHR. Want your visit notes sent to your primary care provider? Just ask — we’re happy to do that for you.
At InstaHealth, we strive to be your trusted Texas-based virtual clinic for everyday health needs.
In-Network Insurance Plans
Using Insurance: When you enter the Virtual Clinic, our staff will verify your coverage and let you know your exact cost (usually your copay) before your visit begins. Insurance plans like Ambetter, Aetna (CVS Caremark or Costco), BCBS MyBlue Health, Tricare, and Medicare typically have a $0–$25 copay, depending on your plan.
No Insurance? No problem — our self-pay rate is $75 per virtual visit.
STI Testing & Treatment
Concerned about an infection or needing treatment? Our board-certified medical providers are here to help you — safely, privately, and professionally — through a secure video visit from wherever you are in Texas. We can evaluate symptoms, answer questions, order lab tests, and send prescriptions directly to your pharmacy.
Common STIs We Treat
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Chlamydia / Gonorrhea
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Herpes Simplex Virus (HSV1/HSV2)
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Syphilis concerns
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Genital discharge, irritation, or discomfort
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Partner exposure and treatment
Lab Testing
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If you have insurance: We’ll submit your insurance information to Quest Diagnostics, where you’ll go to complete the labs. Once your results are available, we’ll contact you to discuss them and provide any treatment as medically necessary.
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If you're self-pay: We offer affordable self-pay lab testing. If labs are needed, payment will be collected at the end of your visit based on the specific lab orders. Then you’ll go to your nearest Quest Diagnostics to complete the labs. Once your results are available, we’ll contact you to discuss them and provide any treatment as medically necessary.
Our Virtual Services
We do offer virtual visits for:
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Common concerns listed above
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Medication refill for high blood pressure, diabetes (oral only), thyroid, and more
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Lab orders through Quest Diagnostics, when needed
We do not treat:
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Weight-loss management
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Injury/car accident related pain
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Mental health conditions (e.g., anxiety)
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Conditions requiring physical exams or imaging
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Controlled substances
If you are experiencing a medical emergency, call 911 or go to your nearest ER.